Zendesk 2020 年客戶體驗趨勢報告

Download: The best hold music since ‘Careless Whisper’

Providing great social media customer service

Gartner’s 5 key emerging technologies and their impact on customer experience

客戶滿意度
5 - 10 分鐘

Customer complaints: 10 tips to manage them better

Here’s what it takes to be a great customer service leader

How-to guides
<5 分鐘

Building a strategic sales plan

Gartner’s eight building blocks of CRM: Customer experience

The secret to a better CX: an improved agent experience

CRM
<5 分鐘

How to justify your Sales CRM cost

How Homebridge scaled with Zendesk

CRM
<5 分鐘

Optimize your Sales CRM to improve customer service

客服中心軟體
5 - 10 分鐘

最佳商業論壇軟體

How-to guides
<5 分鐘

8 家公司如何大規模提供卓越的客戶體驗

客服中心軟體
5 - 10 分鐘

3 ways customer feedback software can improve the customer experience

Why enterprise companies’ employees need help desk software

4 steps to optimize your customer service technology

How to improve agent productivity for a better CX

5 - 10 分鐘

Why inbound call centers are more relevant than ever

Helpdesk software
5 - 10 分鐘

What is an issue tracker?

Meet your customers anywhere. Go omnichannel.

Types of customers

Improve omnichannel support with modern call center software

Helpdesk software
10 分鐘以上

How help desk software solves support problems

1 2 3 4 5