趨勢與深入見解

The way we work is always changing—and so are customer expectations. Ditch the buzzwords and industry jargon and get back to the foundation of customer service. Check out the latest technology and trends that are creating better customer experiences.

最新故事

Monthly integrations have arrived 文章

Monthly integrations have arrived

Here are the newest integrations from Zendesk to help your agents and reps provide great experiences.…

Startups podcast: 4 startups on how they’re solving for a post-pandemic world 文章

Startups podcast: 4 startups on how they’re solving for a post-pandemic world

As we look to a future full of new challenges, startup leaders reflect on how we can make life better in the post-pandemic world.

Give thanks for a round of new apps this November 文章

Give thanks for a round of new apps this November

Here are the newest integrations from Zendesk to help your business provide great customer experiences. injixo…

運用 Facebook 與 Zendesk 打造最佳客戶體驗 文章

運用 Facebook 與 Zendesk 打造最佳客戶體驗

Facebook’s family of apps are familiar figures in our daily lives. The move to messaging marks a natural shift in communication for businesses, too. Zendesk is making it easier than ever to get started.

極其有用的 app 文章

極其有用的 app

這裡是來自 Zendesk 的最新整合,以幫助您的代理提供卓越的客戶體驗 —— 並…

大量的整合 文章

大量的整合

Here are the newest integrations from Zendesk to help your agents provide great customer experiences. Returnly…

為何 Cloud 100 創業公司都在投資於客戶體驗 文章

為何 Cloud 100 創業公司都在投資於客戶體驗

「Forbes Cloud 100 清單」旨在表彰最佳雲端與軟體創業公司。瞭解為何如此多的此類公司將客戶體驗做為優先考量的事項。

標記提升社區互動的 4 種方式 文章

標記提升社區互動的 4 種方式

標記是一種功能強大的工具,可提升線上社區中的互動,並精簡其中的對話。