The way we work is always changing—and so are customer expectations. Ditch the buzzwords and industry jargon and get back to the foundation of customer service. Check out the latest technology and trends that are creating better customer experiences.
Here are the newest integrations from Zendesk to help your team provide great experiences.
Glowing testimonials from your customer will help you attract new business. From articles to podcasts to videos, these endorsements of your product or service will help you stay competitive.
A lot changed in 2020, customer behaviors included. Not only did they reach out to companies…
The retail industry is no stranger to disruption, but consumer preferences and shopping patterns have never shifted as quickly as they have in 2020.
Millions of people are waiting for a shot at returning to a more normal life. Here's how Zendesk is helping the vaccine distribution effort
Automation got a bad reputation pretty quickly in the customer service world. Since the 1980s, customers…
Here are the newest integrations from Zendesk to help your agents provide great customer experiences. eZSign…