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DonorsChoose shares tips for startups navigating uncertainty

This year, teachers have been working harder than ever to support their students as they navigate…

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Messaging tips for startups 文章

Messaging tips for startups

Messaging might feel ambitious now, but you can still plan for it down the road, and there are more than a few reasons why you should.

Q&A with Chatdesk: How to make the holiday season a CX success 文章

Q&A with Chatdesk: How to make the holiday season a CX success

Chatdesk co-founders Aneto Okonkwo and Andrew Olaleye share customer service tips to help keep the holidays merry and bright.

選擇適用于創業公司的客戶服務解決方案 文章

選擇適用于創業公司的客戶服務解決方案

在我們針對《2020 年創業公司客戶體驗基準報告》所做的調查中,近半數創業公司領導者表示,他們…

Startup Central — Telling the customer journey story with data 文章

Startup Central — Telling the customer journey story with data

All businesses to map their customer journey, even startups. Find out how data tools can help you connect the dots and tell a compelling story about your customers.

為何 Cloud 100 創業公司都在投資於客戶體驗 文章

為何 Cloud 100 創業公司都在投資於客戶體驗

「Forbes Cloud 100 清單」旨在表彰最佳雲端與軟體創業公司。瞭解為何如此多的此類公司將客戶體驗做為優先考量的事項。

An overview of apps for startups 文章

An overview of apps for startups

With the right apps, you can provide faster service and reduce customer effort. Get started with these app recommendations for startups.

Beginner’s guide to the sales process for startups 文章

Beginner’s guide to the sales process for startups

For startup founders and sales teams, here is a crash course on the sales process, including key definitions, techniques, and best practices.

What do successful startups have in common? They prioritize CX 文章

What do successful startups have in common? They prioritize CX

We studied over 4,000 startups to determine whether there was a connection between startup growth and CX investment. Spoiler alert: there was.