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Why customer service matters for fintech startups

Personal finance is so important to consumers that more than a third of Americans review their…

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5 startup lessons from Alexis Ohanian of Reddit, Seven Seven Six 文章

5 startup lessons from Alexis Ohanian of Reddit, Seven Seven Six

The Reddit co-founder sat down for an intimate conversation about the ups and downs of the startup journey. Grab a cup of coffee and dive in.

Startups podcast: 4 startups on how they’re solving for a post-pandemic world 文章

Startups podcast: 4 startups on how they’re solving for a post-pandemic world

As we look to a future full of new challenges, startup leaders reflect on how we can make life better in the post-pandemic world.

DonorsChoose shares tips for startups navigating uncertainty 文章

DonorsChoose shares tips for startups navigating uncertainty

This year, teachers have been working harder than ever to support their students as they navigate…

Messaging tips for startups 文章

Messaging tips for startups

Messaging might feel ambitious now, but you can still plan for it down the road, and there are more than a few reasons why you should.

Q&A with Chatdesk: How to make the holiday season a CX success 文章

Q&A with Chatdesk: How to make the holiday season a CX success

Chatdesk co-founders Aneto Okonkwo and Andrew Olaleye share customer service tips to help keep the holidays merry and bright.

選擇適用于創業公司的客戶服務解決方案 文章

選擇適用于創業公司的客戶服務解決方案

在我們針對《2020 年創業公司客戶體驗基準報告》所做的調查中,近半數創業公司領導者表示,他們…

Startup Central — Telling the customer journey story with data 文章

Startup Central — Telling the customer journey story with data

All businesses to map their customer journey, even startups. Find out how data tools can help you connect the dots and tell a compelling story about your customers.

Startup Central — The human guide to leading remote teams 文章

Startup Central — The human guide to leading remote teams

WFH is here to stay. In this guide, we talk to startup leaders about how they're facilitating productive, human collaboration from anywhere.