Messaging might feel ambitious now, but you can still plan for it down the road, and there are more than a few reasons why you should.
Chatdesk co-founders Aneto Okonkwo and Andrew Olaleye share customer service tips to help keep the holidays merry and bright.
All businesses to map their customer journey, even startups. Find out how data tools can help you connect the dots and tell a compelling story about your customers.
With the right apps, you can provide faster service and reduce customer effort. Get started with these app recommendations for startups.
For startup founders and sales teams, here is a crash course on the sales process, including key definitions, techniques, and best practices.
We studied over 4,000 startups to determine whether there was a connection between startup growth and CX investment. Spoiler alert: there was.