Customer support social media

Despite being one of Chicago’s most acclaimed eateries, the gourmet restaurant Alinea was accused of tastelessness&mldr;

最新故事

How to gain actionable insights from social media

Most of your customers read reviews before deciding to purchase. Here's how to get more reviews that convince people to buy.

What is social media customer service? Social media customer service is offering support through social channels,&mldr;

Companies that serve a global customer base are increasingly putting WhatsApp at the center of their omnichannel support programs

Here's a list of what providing bad customer service can do for your company

Serving up customer support through customer messaging software can deepen your brand’s relationship with customers. On&mldr;

We’ve all seen an angry customer Tweet. That molotov cocktail of 140 characters, thrown at a&mldr;

When we’re not face-to-face with friends and family (and sometimes, even when we are), we use&mldr;