Customer support social media

What is social media customer service? Social media customer service is the practice of providing consumer&mldr;

最新故事

Companies that serve a global customer base are increasingly putting WhatsApp at the center of their omnichannel support programs

Learn why Hootsuite first chose Zendesk Support as their customer service software solution and scaled its use across the company

Here's a list of what providing bad customer service can do for your company

Social media is no longer just a tool for stalking your middle school crush or sharing&mldr;

Serving up customer support through customer messaging software can deepen your brand’s relationship with customers. On&mldr;

We’ve all seen an angry customer Tweet. That molotov cocktail of 140 characters, thrown at a&mldr;

I doubt that Mark Zuckerberg thought much about disrupting customer service as he developed Facebook in&mldr;

How to win over digital customers? Help them help themselves. According to Forrester Research’s April 2015&mldr;