客戶服務成功案例

Sometimes, the best way to improve the customer experience is just to watch and learn. See how companies around the world are conquering common problems and elevating their customer support game.

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How GiveDirectly grants cash, and the dignity of choice, to program recipients

For GiveDirectly, offering support in the form of cash gives recipients the freedom to help themselves in ways that best fit their individual needs.

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In an uncertain world, knowledge is power 文章

In an uncertain world, knowledge is power

Find out how knowledge management software can help you keep your customers informed even as the world keeps changing.

Trustpilot goes all in on self-service and gets results 文章

Trustpilot goes all in on self-service and gets results

Trustpilot makes content easily accessible, improving agent efficiency and harnessing actionable analytics that can lead to the kind of self-service that drives scalability

How Zendesk’s Tech for Good partners support refugees worldwide, and how you can help 文章

How Zendesk’s Tech for Good partners support refugees worldwide, and how you can help

Zendesk supports several organizations that provide essential services to refugees, migrants, and asylum seekers. This World Refugee Day, learn how you can help, too.

How the Junkyard Golf Club scales customer support wisely Guide

How the Junkyard Golf Club scales customer support wisely

The UK's Junkyard Golf Club went from a cheeky pop-up to a growing business--to scale its customer support, the company enlisted the Zendesk Support Suite

The Groomsman Suit offers suits customers love–at scale Guide

The Groomsman Suit offers suits customers love–at scale

The Groomsman Suit had a classic SMB problem--how could it streamline and improve support as its business grew? The company turned to the Zendesk Support Suite

1-Stop Connections keeps ports functioning by embracing the customer experience Guide

1-Stop Connections keeps ports functioning by embracing the customer experience

For 1-Stop Connections, improving the customer experience for its customers in ports across the globe required adopting a new solution--Zendesk's Support Suite

Olala Homes scales its rental property business with Zendesk Support Suite Guide

Olala Homes scales its rental property business with Zendesk Support Suite

OIala Homes needed to elevate its customer support as its rental business grew--so the SMB turned to Zendesk Support Suite

How Sendcloud scaled smartly as it faced exponential growth Guide

How Sendcloud scaled smartly as it faced exponential growth

Sendcloud helps thousands of European SMBs optimize their online shops and connect to a host of international carriers. As Sendcloud's business grew, it turned to Zendesk Support Suite to improve agent efficiency and offer robust self-service options