As your customer base and your business grow, you’ll be faced with the challenge of scaling support. One of the best ways to help scale is to enable and empower customers to search and discover information on their own, before they submit a ticket. In this 30-minute webinar, you’ll learn how to:
- Drive self-service by building an effective knowledge base and engaging community
- Customize your Help Center to reflect your brand’s look-and-feel
- Get your customers (and agents) to self-serve as their first course of action
This webinar is a must-see for anyone getting started with Zendesk. Watch now, or register for our next session to participate in a live Q&A.