Customer expectations

瞭解如何成功設定支援代理，提供他們工具以推動您的業務發展。

最新故事

Customers have come to expect more out of companies, but who can blame them? We’ve all&mldr;

Building positive, long-term customer relationships has always been important to business success, and the methods for&mldr;

Delivering an excellent customer experience makes your business stand out and marks your overall success. Start&mldr;

Years ago, to succeed as a manufacturer, it was sufficient to make high-quality products and price&mldr;

Customer-centric support fits around customers’ schedules and preferences, and it’s up to businesses to get the&mldr;

Employee expectations are rising in tandem with customer expectations. Your employees expect the same kind of&mldr;

Customers expect to be served on their preferred channel, whether it be via phone, email, chat,&mldr;

As a customer support agent, you will interact with a variety of people, each with their&mldr;