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文章 3 ways customer feedback software can improve the customer experience
What is customer feedback software? Imagine a magical place where you can see and have insight…
Guide Scalable self-service support: tailor-made for every company
Providing quality, flexible self-service has become a vital part of what Zendesk does. Industry leaders are…
Guide Zendesk Guide 入門：策略與最佳實務
Self-service is quickly becoming a need, rather than a nice-to-have, for businesses. To provide helpful self-service,…
視訊 瞭解 Answer Bot
Answer Bot works alongside your support team by automatically responding to your customers’ questions with content…
Guide 自助服務的價值
Everyone’s a busy bee these days. When it comes to finding a solution to a problem…
白皮書 Top tips for building a thriving help center
Learn how to build an engaging and thriving help center. Increase customer satisfaction, reduce costs, and grow your business community by improving your help center with these steps
白皮書 Protect Your IT Assets
The consequences of overlooking even a single security vulnerability can be severe. If a computer on…