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3 ways customer feedback software can improve the customer experience 文章

3 ways customer feedback software can improve the customer experience

What is customer feedback software? Imagine a magical place where you can see and have insight…

Scalable self-service support: tailor-made for every company Guide

Scalable self-service support: tailor-made for every company

Providing quality, flexible self-service has become a vital part of what Zendesk does. Industry leaders are…

Zendesk Guide 入門:策略與最佳實務 Guide

Zendesk Guide 入門:策略與最佳實務

Self-service is quickly becoming a need, rather than a nice-to-have, for businesses. To provide helpful self-service,…

瞭解 Answer Bot 視訊

瞭解 Answer Bot

Answer Bot works alongside your support team by automatically responding to your customers’ questions with content…

自助服務的價值 Guide

自助服務的價值

Everyone’s a busy bee these days. When it comes to finding a solution to a problem…

Zendesk 客服中心 視訊

Zendesk 客服中心

Top tips for building a thriving help center 白皮書

Top tips for building a thriving help center

Learn how to build an engaging and thriving help center. Increase customer satisfaction, reduce costs, and grow your business community by improving your help center with these steps

Protect Your IT Assets 白皮書

Protect Your IT Assets

The consequences of overlooking even a single security vulnerability can be severe. If a computer on…