Customer support software
You don’t need to be a tech wizard to take full advantage of your customer service software. See how you can elevate your customer experience with tips and tricks from the people who know the software best.
'The customer is always right' is often misunderstood, but it's more relevant than ever as CX becomes a key competitive differentiator.
WhatsApp is the most popular chat app in the world and the top messaging app used by companies. Here's your complete guide to WhatsApp Business.
An HR help desk helps both your business and your customers—here's why.
Zendesk has obtained a Health Data Hosting (HDS) certification, demonstrating our commitment to protecting personal data.
Consumers around the world have changed their shopping habits over the past year, with e-commerce seeing…
Last year, meeting up with friends looked a lot different. With everyone stuck at home during…
Small businesses can have big CX.