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為準備從 AI 策略邁向可執行計畫的 CX 與 IT 領導者所設計的現場工作坊。
As AI agents become more embedded in the world, it will be the businesses designing experiences AI can understand, consume and use that will lead the pack.
AI is your agent's best partner, not their replacement.
To deliver real value, AI must do more than automate and respond. It needs to take action, learn and optimize over time.
In the age of AI-first experiences, service delivery is definitely changing. Contact center leaders must rethink workflows, channels, and context with an agentic AI-first approach.
Discover the Zendesk Resolution Platform, where AI agents, AI Copilot, and workflows join together to deliver autonomous service at scale.
Agentic AI is changing what it means to deliver good service.
