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Zendesk builds on complete service solution to strengthen human and AI partnership

Omnichannel AI agents and next generation agent copilot offerings boost human and AI collaboration across workflows, including powerful voice AI

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Zendesk unveils enhanced voice with AI embedded throughout the entire call journey

At its AI Summit, Zendesk announced a new fully-featured voice solution that can deliver unified and…

Speakers announced for Zendesk AI Summit

The agenda and lineup of speakers for the Zendesk AI Summit has been released. The event…

Zendesk First in CX Industry to offer Outcome-Based Pricing for AI Agents

Zendesk, the company providing the most complete AI solution for CX on the market, is at…

Zendesk launches Relay to deliver proactive bulk messaging

Zendesk, Inc., the company providing the most complete AI solution for CX on the market, today…

Zendesk Appoints Lila Tretikov to Board of Directors

Zendesk, the company providing the most complete AI solution for CX on the market, today announced…

AI charts bold new course for CX

Zendesk today released its Future of AI-powered CX report, forecasting a radical overhaul of the customer…

Zendesk Head of AI and customers weigh in on how AI redefines the role of customer service agents

AI is revolutionizing customer service, with advanced AI agents evolving from simple bots into proactive, sophisticated…

Zendesk CTO takes the stage at VentureBeat Transform 2024

Today at VentureBeat Transform 2024, Zendesk joined an impressive speaker lineup of leading industry executives from…

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