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Zendesk extends its CX leadership with powerful generative AI offerings

Company also launches capabilities to further secure data and ensure privacy in the evolving AI landscape

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Supporting Giving Tuesday: Tech for Good Impact Award winners will use Zendesk to advance social causes

The Zendesk Foundation today announced the winners of the annual Tech for Good Impact Awards. Earlier…

New updates to Zendesk platform enable businesses to act on customer data in one central workspace

Zendesk today announced no-code tools to help businesses bring custom data into its platform and create…

IT leaders all in on AI to improve employee and customer experiences

After years of economic uncertainty and rapid technology changes, IT leaders have significantly shifted their priorities.…

Zendesk appoints Caroline Jessen as Chief People and Diversity Officer

Zendesk announced today it has appointed Caroline Jessen as its Chief People and Diversity Officer. Jessen…

Zendesk AI helps businesses deliver exceptional employee experiences

Zendesk today announced it is bringing Zendesk AI to IT and HR teams. Artificial Intelligence plays…

Zendesk CTO on how businesses can use AI to differentiate customer service

Zendesk recently participated in The Economist Impact panel, which brought technology industry leaders and analysts together…

The power of AI in CX takes center stage at Zendesk Showcase

The excitement from Zendesk Relate 2023 continues as we bring a more intimate group together in…

Customer Spotlight: Building trust in the age of AI

The Zendesk customer-first approach helps us foster meaningful conversations with our customers, prioritizing their needs and…

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