“Copilot has cut handle time and boosted response rates. Its auto-assist mode helps with complex troubleshooting, improving efficiency and delivering consistent global customer experiences.”
Thomas Powers
VP of Operations Product Support at Catapult Sports
“During an 8-hour shift, our expert agents are now able to manage up to 120 tickets with copilot, a significant increase compared to the previous capacity of 40 tickets.”
Van den Broek Jeroen
Sr. Manager Digital Growth at Rotho
“With copilot, we are able to offer improved self-service, reduce resolution time, and boost efficiency. AI takes care of repetitive inquiries leaving us with more time to focus on issues that require more personalized service. This also enables us to reduce processing time.”
“Copilot has cut handle time and boosted response rates. Its auto-assist mode helps with complex troubleshooting, improving efficiency and delivering consistent global customer experiences.”
Thomas Powers
VP of Operations Product Support at Catapult Sports
“During an 8-hour shift, our expert agents are now able to manage up to 120 tickets with copilot, a significant increase compared to the previous capacity of 40 tickets.”
Van den Broek Jeroen
Sr. Manager Digital Growth at Rotho
“With copilot, we are able to offer improved self-service, reduce resolution time, and boost efficiency. AI takes care of repetitive inquiries leaving us with more time to focus on issues that require more personalized service. This also enables us to reduce processing time.”
“Copilot has cut handle time and boosted response rates. Its auto-assist mode helps with complex troubleshooting, improving efficiency and delivering consistent global customer experiences.”
Thomas Powers
VP of Operations Product Support at Catapult Sports
