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為準備從 AI 策略邁向可執行計畫的 CX 與 IT 領導者所設計的現場工作坊。
To deliver real value, AI must do more than automate and respond. It needs to take action, learn and optimize over time.
In the age of AI-first experiences, service delivery is definitely changing. Contact center leaders must rethink workflows, channels, and context with an agentic AI-first approach.
Outdated infrastructure is limiting your ability to innovate in the contact center
Explore the Autonomous Service Workforce, the complete, agentic system unveiled at Zendesk Relate 2026.
The Zendesk Resolution Platform is more than just speed—it ensures AI delivers accurate service resolutions.
Agentic AI is changing what it means to deliver good service.
Set practical guardrails for AI that protect customers and employees while improving compliance, security, and trust at scale.
Founders can no longer wait until they’ve grown enough to automate – they must automate to grow. That's why we're committing $100M to help them now.
