This application is designed to make tickets on-hold and automatically reopen them at the scheduled time.
When a ticket reopens at the time (it becomes open), you receive a push notification, and a corresponding pop-up appears in your Zendesk. You can also set views or triggers for this event so you don't miss it.
The app includes 7 days trial. Try it now for free, you can uninstall app before trial ends and you won’t be charged.
Please contact support@ontecapps.com if you have any further questions.