Telegram is a freeware, cross-platform instant messaging service with 550M active users.
This integration uses the Telegram bots feature to connect to your customers via one-to-one, group chats, and public Telegram channels post comments.
You can unleash the full Zendesk power - use macros, triggers, and ticket assignments like you used to work with e-mails.
The first two weeks are free. Try it!
Please contact us if you have any issues. After you install the app, you can configure it in Admin Center > Channel apps
You can report bugs and request new features in our Help Center
Get our Notifier app to receive push notifications about ticket updates
Free 14-day trial, then $5.00 per month
Free 14-day trial, then $14.99 per month
Free 14-day trial, then $49.00 per month
Unlimited bots and messages