Tired of faulty machine translations? Discover a new way to answer customer tickets in 60+ languages with the Translate By Humans app for Zendesk Support!
Translate By Humans brings your dreams of growing in new markets to life by delivering high-quality translations of customer support tickets in any language directly from the Zendesk user interface. A team of expert translators translates the responses to support tickets into the customers' native language.
We've done extensive translation work for clients like Google, Gulfstream, Nike, Vogue, Autodesk, Deloitte, and others and bring this expertise and experience to our translation app for Zendesk.
Auto Reply - Agents no longer need to wait to receive completed translations and then send them to clients. Enable this feature to send translations directly to your clients as soon as we've completed them!
Tags and Triggers - The Translate By Humans app allows you to create customized triggers using various tags available on the Zendesk App for appropriate ticket status views.
Custom Notification - You can now have the option of getting notifications right into your email inbox by enabling this feature.
Detailed Order Analyses Dashboard - Receive periodic reports and data to monitor new and recurring languages, number of requests, cost savings, and more.
We've helped numerous clients increase their CSAT scores, extend their international reach, and better their customer engagement.
Find out how global VoIP service provider Rebtel, continues to benefit from our app, here!
Here's a glimpse of the results after the first 6 months of using the Translate By Humans app for Zendesk:
With the Translate By Humans app for Zendesk, you never need to rely on low-quality machine translations again! Benefit from translations that are:
Your search for translation services that keep pace with business growth ends here. Benefit from our scalable model that can meet the growing translation demands of your business.
Our app has been designed to match your workflow and enhance productivity. We constantly upgrade the app using customer feedback and market research. Here are some unique features of our app that give us an edge over others:
If you are looking to localize your customer support with world-class translations that are quick and accurate, Translate By Humans is the right choice.
Benefit from a tool that brings a viable solution to the table, and also adapts to your needs. The result – increased customer trust, improved business reputation, and extensive business growth.