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Cely

Cely integration allow you to use your Cely account with Zendesk

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開發人員

Networth Telecom

About this app

🚀 Networth Telecom expands its capabilities by integrating Zendesk Sales and Zendesk Support, now available to all Cely customers at no additional cost.

What can you achieve with Zendesk and Cely?

With over 40 features, Networth Telecom's Cely call solution allows you to manage all your calls directly from your Zendesk application with just one click!

Why choose Cely + Zendesk?

  • Control your calls from Zendesk

  • Open the contact's page on Zendesk

  • Identify your clients through the Cely interface

All these features are provided by Networth Telecom, ensuring carrier-grade reliability. Customize your experience with our professional call solutions. Organize and schedule your meetings via chat, call, or video with just one click. Check your contacts' availability in real-time. Manage your call center and complex call scenarios within one simple solution.

Specifically, what features are available?

  • Call transfer to conferences and your colleagues

  • International calls at reduced rates

  • Conference rooms

  • Real-time call status

  • Click-to-call

  • Callback

  • Chat

  • Unified messaging

  • Virtual and shared voicemail

  • Interactive voice menus

  • Forwarding to external and internal numbers

  • Same number for landline and mobile calls

  • ACD call distribution

  • Real-time statistics

  • Agent management

  • Call center solution

Let's take this new step towards progress and simplicity together.

Any questions?

Feel free to contact us at contact@netw.fr.

App 詳情

如何安裝

Getting started

After receiveing your Cely account you need to follow this steps:

  1. Open Zendesk Marketplace

  2. Install Cely application by clicking on Install button
  3. To finish the integration each user need to open his Cely application integration section at Settings > Integrations and click on Connect button for desired integration and follow the instructions on screen

If you have any questions please email us at contact@netw.fr

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