Shipped Suite makes it easy for any merchant to offer shipping protection and carbon offset, increasing profit, purchase conversion, and customer satisfaction.
Connect your Shipped Suite account with Zendesk to streamline the customer support workflow for faster shipment issue resolutions.
See all the information you need in one place.
- If the order is protected by Shipped Shield or has Shipped Green carbon offset
- Any shipment issues reported by the customer and their statuses
- Any carbon credit purchases and their verified certificates
Tools and useful links at your fingertips.
- Ready to use macro to easily provide shipment issue reporting instructions to your customers
- Loop Shipped support team for assistance in a single click
- Link to your branded Shield Center for self-service shipment issue reporting
- Link to the Shipped Shield Assurance Guarantee for full details on package protection
For additional details, see the Zendesk App Integration.