Shop

Shop is a free Zendesk help center theme designed for retail: ecommerce brands, retailers, subscription boxes, and consumer marketplaces. Use it as a ready-made Guide theme for any industry, every color, font, and label is yours to change, with defaults tuned for retail.

Shop installs cleanly, supports every standard Guide page, and is simple to manage: an easy replacement for your help center's default look. Layouts stay fast and scannable for the questions retail support actually gets: orders, shipping, returns, refunds, and payments.

Customize everything from Theming Center, no code required

• Brand color, link color, and background color

• Heading and body fonts

• Your logo and favicon

• Hero title and search placeholder text

• Home page layout: categories, recent activity, and promoted articles

• Content toggles for every page: related articles, recently viewed, follow buttons, social sharing

• All 21 Guide pages styled, including approvals and the service catalog

• Fully responsive, WCAG AA contrast throughout, fonts self-hosted with no external requests

Free, with an upgrade for code access

The standard license is free: install Shop, customize it in Theming Center, and receive updates. It includes a small "Powered by Artica" link in the footer.

The developer license adds full code access and export, so your team can extend the theme and remove the attribution.

Built by Artica. Find out what your customers are asking and what your help center is missing, first audit free at askartica.com.