Phedone

AI based automation

Preview image of app

Phedone is an API based NLP solution that enables you to apply powerful models to incoming tickets leveraging Artificial Intelligence, automating prioritisation and routing.

Benefits

  • Improve your support team efficiency, reduce bouncing and lower their reaction-time by automatically tagging incoming tickets with pre-made or custom made models (with our no-code builder, from your data).

  • Use Phedone auto-tagging to automatically route your tickets to the proper agent/department with Zendesk routing rules

  • Make your support team more efficient by automatically extracting precious context informations from tickets

How it Works

Phedone leverage NLP Machine Learning models on demand and will fill your incoming ticket fields based on the results of the picked continuous analysis models such as products and touchpoints detection, priority, express review rating, summary, language detection and much more.

Installation

Click the Install button and follow the wizard, it requires a Phedone account.

App 詳情

相容於
Support
總安裝數
Less than 5
作者
Phedone
版本
1.1
價格 (美元)
Free to install
See pricing details

直接安裝於您帳戶的 App

使用評價

已安裝此 app?

我們非常重視意見反饋。 成為第一位撰寫評論的人。

將您的 App 發佈至 Marketplace

了解如何讓您的 App 在數位市集上架