Round Robin

Round Robin is a service that automatically assigns tickets to the agents in a round robin fashion.

(17)
Preview image of app

Round Robin app is a ticket assignment automation for Zendesk

Features:

  • Round robin assignment
  • Agent ticket queue limiting
  • Queue prioritization
  • Rule based ticket routing
  • Reservation and escalation
  • Manage agent's availability by work schedules
  • Manage agent's availability from Zendesk interface
  • Unassign or reassign tickets when an agent is unavailable
  • Assign all tickets from the same requester to one agent

Click here to learn How it works

App 詳情

相容於
Support
作者
Serge Mak
版本
4.0
價格 (美元)
Free to install
See pricing details

使用評價

5.0

(17)

已安裝此 app?

我們非常重視意見反饋。 成為第一位撰寫評論的人。

將您的 App 發佈至 Marketplace

了解如何讓您的 App 在數位市集上架