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TrackingMore

Order package tracking management for Customer Service teams.

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TrackingMore

This integration will help eCommerce brands to shorten the time of answering questions related to order delivery status (WISMO - where is my order)

With our app, your customer success teams can see the latest delivery status of related shipments of your customers easily, without switching between applications.

Agents can easily copy and paste the latest results together.

Trackingmore app for Zendesk will display the associated shipments of the customer at the ticket view, including the following tracking information.

  • Tracking number

  • Carrier name

  • Delivery status

  • Order number

  • Destination country

  • Delivered date

  • Detailed event messages

如何安裝

1.Create a new Trackingmore account at Trackingmore.com.If you run a Shopify store, you need to find the API key in TM shopify app "Intergration" section(no need to create an account at trackingmore.com).

2.Create a new API key

3.Copy and paste the newly created API key to Zendesk

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