JIRA

Unite your support and engineering teams

(4089)

With Zendesk Support for JIRA, your support and engineering teams will always be on the same page whenever a development issue arises. Easily escalate and link Zendesk Support tickets to a JIRA issue so critical info is shared and collaboration is effortless.

Ensure no bugs are left behind

Support teams can easily escalate and link Zendesk Support tickets to JIRA issues. Notify engineering of bugs that are impeding your customers’ experience and get updates on the issue’s resolution -— all from within your Zendesk Support account.

A holistic view from support to engineering

In JIRA, engineers will have a complete view of customer conversations related to an issue. They can collaborate with your support team to resolve issues -— without having to leave JIRA.

Complete control of data sharing

Customize the Zendesk Support for JIRA to fit your teams’ workflows. You can choose the JIRA info you want to show in your Zendesk Support account and you can share tags from Zendesk Support to JIRA too.

By enabling this app, You agree to the Built by Zendesk Terms of Use.

App 詳情

相容於
support
Ticketing System
作者
Zendesk
版本
4.0.6
價格 (美元)
Free

直接安裝於您帳戶的 App

使用評價

4.0

(4089)

已安裝此 app?

我們非常重視意見反饋。 成為第一位撰寫評論的人。

將您的 App 發佈至 Marketplace

了解如何讓您的 App 在數位市集上架