Digital business process and customer experience consulting, technology services and process augmentation. Top rated by Gartner, Forrester, HfS, Nelson-Hall. Focus on large enterprises in technology, retail, travel and healthcare markets.

Specializes in Zendesk implementations, customizations, and scale-out initiatives.

Focus work on AI/ML-based automation, voice, chat, messaging, knowledge and self-service portal customization around Zendesk infrastructures.