Welcome to Torango.io, the premier solution for AI-driven knowledge base management. Our platform is designed to streamline and enhance your help center operations by leveraging AI for bulk knowledge base operations. With Torango.io, you can effortlessly generate, revise, and publish articles, ensuring your customers always have access to accurate and up-to-date information.

Key Features

AI-Powered Article Generation

Torango.io transforms your notes, specs, or tickets into knowledge base articles with OpenAI, allowing you to maintain a comprehensive and informative help center. The AI analyzes the content and context, generating articles that are both accurate and easy to understand.

Writing Style Configuration

Align your AI-generated articles with your company's writing style guidelines. Provide tonal and stylistic instructions, as well as custom instructions to represent your brand.

Bulk Translation

Torango.io simplifies the process of translating your articles into multiple languages. Our platform supports a wide range of languages, including but not limited to English, Spanish, French, Chinese, German, Japanese, and Arabic. With our translation feature, you can ensure your knowledge base is accessible to a global audience.

Link Mapping

Create consistent hyperlinks on key words throughout your help center. Never worry about broken links again by centralizing your links on Torango.io.

Export Articles

Export your help center to a CSV format, allowing for easy backups and data portability.

Data Disclosure

To provide its services, Torango.io requires read and write access to your Zendesk Help Center articles. The application retrieves article data including titles, content, metadata, categories, and sections from your Help Center on-demand to enable viewing and editing functionality.Torango.io does not store your article content on our servers. Your article data is fetched directly from Zendesk each time you access the application, ensuring you always work with the most current information. We only store authentication credentials and organizational settings necessary to maintain your connection to Zendesk.Your article content remains within your Zendesk instance and is only accessed when you actively use the application. No article data is shared with third parties except as required to provide AI-powered features through our trusted partners (OpenAI for content generation and translation services). For more details, please refer to our Privacy Policy.