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featureOS

Quickly capture user feedback with featureOS.

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安裝

5+

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開發人員

Skcript Engineering

About this app

featureOS is a customer feedback software that helps product and customer support teams make better product decisions. It lets your customers request new features, vote on existing requests, and keep them updated in one single platform.

featureOS for Zendesk integration makes it easy to capture and manage user feedback right within Zendesk in a tidy way.

When there is a new update to the feature requests, featureOS automatically sends an update to related customers about the progress.

App 詳情

如何安裝

Integrating featureOS (formerly Hellonext) with Zendesk is quite simple.

  • Login into your Zendesk account

  • Click on the Gear icon on the sidebar and navigate to the Marketplace

  • In Zendesk Marketplace, search for featureOS

  • Select featureOS and click on the Install button

  • Enter your Zendesk URL to authenticate the integration and click on Sign in

  • This will take you to the page where featureOS is integrated into Zendesk. Now, click the Install button.

  • Access your Admin Dashboard in featureOS

  • Click on Organization Settings from bottom left corner

  • Toggle to the Integrations tab

  • Scroll down to find Zendesk and enter your Zendesk subdomain

  • Now, click on the Connect button

  • Click on Allow to grant access to featureOS

  • That's it. You have now integrated featureOS with Zendesk.

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