Ticket Classifier by Pythia
Automate tagging and routing of tickets in your Zendesk.
1 reviews
安裝
10+
相容於
Support
開發人員
Pythia
About this app
Adding categories (tags) to the incoming tickets allows to prioritize tickets by their business importance (via assigning Priority and SLAs). But automating this process is a big challenge for Zendesk owners.
With our Pythia Classifier you receive an efficient and affordable tool for automatic tickets tagging. The Classifier uses comprehensive domain-sensitive taxonomies that cover most of your categorization needs. We provide solutions for Ecommerce, Subscriptions and Software companies.
Key benefits
- Extensive tags taxonomies with one- or two-level categorization
- Language agnostic solution (more than 25 languages supported)
- Flexible implementation via tickets forms or single dropdown ticket field
- Enhanced tickets prioritization with Sentiment detection for incoming tickets
Test Classifier live here: https://pythia.cc/products/classify.
See pricing plans and model your value here: https://pythia.cc/pricing/classify.
Getting started
- Enjoy a free 7-day trial to evaluate Ticket Classifier in action.
- No credit card required to start the trial.
- Cancel the trial anytime by simply uninstalling the app.
- Restrict access to the app by setting permissions for specific Group(s) or Role(s) (see how here).
Privacy Policy | Terms of Service
Explore other Pythia apps for improving your Zendesk operations and productivity.
NEW! Meet Parnas - the full-stack Gen-AI solution for Zendesk.
App 詳情
如何安裝
After installing the app you will have a free 7-day trial to evaluate Classifier in action.
To install the Ticket Classifier by Pythia app in your Zendesk Support, please follow these steps:
Install the app.
Add your Zendesk credentials (or add your existing Pythia API token if you already have another Pythia app installed) for authorizing access to classify new tickets.
Follow the step-by-step setup process: (1) select the plan, (2) implementation and (3) languages.
For further assistance, please contact us via hello@pythia.cc or the widget on https://pythia.cc/.
Important notes:
- No credit card required to start the trial.
- Cancel the trial anytime by simply uninstalling the app.
- Restrict access to the app by setting permissions for specific Group(s) or Role(s) (see how here).
使用評價
留下評論
與其他 Zendesk 社群分享您的體驗