Twilio SMS, MMS, WhatsApp for Zendesk Support

Send & Receive SMS, MMS, WhatsApp messages from your customers in Zendesk support.

Features

• Get SMS, MMS, WhatsApp messages as tickets and reply to customers.

• Send Bulk SMS to many Zendesk contacts instantly

• Multiple agents can send messages using common WhatsApp number or separate numbers.

• Initiate SMS, MMS, WhatsApp message from Ticket View

• Initiate SMS, MMS, WhatsApp message from Contact View

• Use ticket & contact placeholders for quickly constructing personalized message for contacts from Zendesk support.

About Ulgebra

We develop extensions & integrations for web apps.

Contact us for integration requirements.