About Dust

Dust.tt builds the operating system for smart teams. We believe generative AI can make work better, allowing everyone to use its capabilities without engineering expertise.

Many organizations still struggle with information chaos, hampering their operational excellence. We see a chance to revamp internal collaboration software. Just as the best principles need effective processes, AI-powered software can reshape team collaboration and free up time for high-value work.

Dust AI Agent for Zendesk

The Dust AI Agent app brings the power of your custom Dust AI agents directly into Zendesk, enhancing your support workflow:

• Seamless Integration: Interact with Dust agents while working on tickets
• Context-Aware AI: Leverages full ticket context, including customer info and conversation history
• Intelligent Suggestions: Provides AI-powered recommendations for ticket resolution
• Auto-Generated Responses: Creates high-quality responses based on your knowledge base and historical data
• Efficiency Boost: Streamlines ticket resolution process and improves support productivity

Note: Users must have an active Dust account to use this app within Zendesk.