HappyFox Chat
Powerful live chat software, built for super fast customer support
無評級
0 reviews
相容於
Support
開發人員
HappyFox
About this app
HappyFox Chat is a powerful live chat software for business, that helps you provide the best customer support and convert more sales. HappyFox Chat’s high-performance technology stack is built ground-up for ultra-fast performance. HappyFox Chat offers an amazing user experience and integrates with third party apps that you already use.
To get started, create a HappyFox Chat account.
With Zendesk integration:
View past tickets created for your website visitor, right inside the chat dashboard. No more shuffling between tabs.
Track chats initiated by your visitors as tickets automatically.
Configure the category and priority of the tickets. If you miss a chat or receive a message, you can mark those tickets alone with a critical priority, let your support team look into it immediately
Features:
Unlimited Concurrent Chats
Proactive Chats
Monitor Chats
Reports
Chat Widget Customization
Ratings and feedback for chat
Triggered chats
Canned Responses
Integration with 30+ popular apps like Slack, Salesforce, Shopify, Zendesk and more
Desktop and mobile apps
JavaScript SDK for customizing chat widget
App 詳情
如何安裝
To get started, create a HappyFox Chat account. If you are already having an account, then just sign in to your HappyFox Chat account.
Follow these steps to enable Zendesk integration or click here [https://happyfox.wistia.com/medias/a8f1o0gjov] for the video tutorial:
- Login to HappyFox Chat and go to "Apps" tab.
Click on the “Helpdesk” category and click on the “Zendesk” tile
Click on the “Install” button
Enter your Zendesk account name and click on “Connect” button
You will be asked to enter Zendesk Username and password for authentication
You can customise the ticket group and priority for the tickets to be created.
Click on “Update Settings” and, voila, you are done.
使用評價
留下評論
與其他 Zendesk 社群分享您的體驗