Power-up your Help Center with Stylo’s AI in Zendesk

Using the GPT technology from OpenAI, Stylo Scribe enables you to craft comprehensive help center articles directly from your ticket comments. Ensuring that each piece is relevant, informative, and on-brand.

Key Features:

• Generate new help center articles based on ticket comments

• Control and customize content generation to stay on-brand at the length you want

• Localize/translate new and existing articles into any language

• Comprehensive Scorecard evaluates your help center and provides improvement suggestions

• View and insert links to existing knowledge base articles with one click

AI-Powered Article Generation

Leveraging your ticket comments, Stylo Scribe generates detailed help center articles at the click of a button. Ensure your content aligns perfectly with your brand’s voice with adjustable settings for tone, style, length, and custom descriptors. Word and phrase blacklists allow you to filter out unwanted language.

Multilingual Localization

Break language barriers by localizing articles into various languages. Stylo Scribe effortlessly fills the gaps in your help center, making sure no customer is left without support in their native language.

Comprehensive Scorecard

Evaluate your help center's performance with an insightful Scorecard. This feature assesses multiple metrics, including readability, article length, missing translations, and problematic phrases, providing you with a clear picture of where your content stands and where it can improve.

Why choose Scribe?

• Enhanced Efficiency: Rapidly generate high-quality content, reducing the time and effort spent on manual article writing.
• Consistent Quality: Ensure a consistent tone and style across all help center articles.
• Global Reach: Expand your support to a global audience with seamless translation capabilities.
• Data-Driven Insights: Make informed decisions to enhance your help center's effectiveness and customer satisfaction.

Learn more at https://www.askstylo.com