About us

SEIF is a company that runs with a simple motto : Simplify your customer relationship.

With 10 years of experience in customer relations, our experts support you in optimizing customer satisfaction in order to improve your performance by creating lasting relationships.

We want to enhance every Zendesk user's daily life by offering a various set of Apps and Themes.

About the app

Field mapper is an easy to use app that gives you the ability to map your text / number / mutlilines ticket field into your User / Organization fields.

Simply define which ticket field you want to map with your user/organization field, you can even merge two custom ticket fields into a single one (for example First and Last Name).

The key benefits are : - Ensure the data quality with customer-set information - Save time of your Agents by automating a time consuming action - Be able to manage organization field easily