SupportMenu is a Zendesk client app that sits in the menu bar of OS 10.8 and newer Macs (including 10.10 Yosemite) to provide quick and easy access to local tools, web links and more.
SupportMenu provides a unified, persistent, completely customizable app that integrates your own support tools into one, easy to use menu bar item. SupportMenu also integrates with Zendesk to increase visibility of open queries, raising support requests above the clutter of email. SupportMenu can be customized to consolidate multiple Zendesk ticketing systems, while providing a simple, quick-access button to various support resources.
SupportMenu is a great way to provide end-users with direct access to the tools and communications they need most from your Support Team. PLEASE NOTE: This is an end-user tool and does not include support for Zendesk Agent accounts.
FEATURES INCLUDE …