The GoToAssist Remote Support App for Zendesk allows you to seamlessly start a fast and secure screen-sharing session from within your Zendesk ticket. After you finish the session, your notes and recording are automatically pulled across into the ticket for record keeping and training purposes.
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Deliver Integrated Remote Support
Transition from a Zendesk ticket to an online support session with just one click to access and control a customer’s PC, Mac, or Android device.
Raise Productivity and Revenue
GoToAssist for Zendesk makes it easier and faster to support your customers, helping you drive productivity and increase revenue.
Improve Customer Satisfaction
See the issue clearly and solve it simply for increased first-contact resolution rates and greater customer satisfaction.