Engaged by Mzinga

Create support tickets easily in Zendesk from your Engaged Customer Community.

Preview image of app

Enable peer-to-peer collaboration and provide a premium level of online customer service with a Social Customer Support Community powered by Mzinga’s OmniSocial Engaged.

Customer Communities are critical to a business’s overall customer experience. Customers and consumers can find the trusted answers they are looking for, direct from your website, mobile app, social networks, and search engines, without ever having to call for support. This results in reduced support costs and increased customer satisifaction.

When users ask a question in your Customer Community that requires a helpdesk ticket to be created, the OmniSocial Engaged integration with Zendesk allows permissioned Admins and Community Managers to create, update, and prioritize tickets quickly and easily.

App 詳情

相容於
Support
作者
Dana Brunt
價格 (美元)
Free to install
See pricing details

使用評價

已安裝此 app?

我們非常重視意見反饋。 成為第一位撰寫評論的人。

將您的 App 發佈至 Marketplace

了解如何讓您的 App 在數位市集上架