Loyally Broadsoft Call Control Premium

A more powerful, fully integrated Call Control for Broadsoft

Preview image of app

Available only to agents with 'Talk - Partner Edition' seats (see zendesk.com/talk/pricing).

In 2013, Jan started the company Loyally and decided to develop CTI applications for providers of telephony and CRM systems. The company then grew rapidly and set its focus on new innovative CTI functionalities for linking CRM and telephony systems together. The loyally team is flexible, transparent, down-to-earth and honest in our typically Dutch way and one of our favorite sayings is 'If it ain't Dutch, it ain't much'. Our mission is to support helpdesk employees worldwide with all necessary customer information as soon as a customer calls. We want helpdesk employees te be able to help each customer quickly and easily by linking all their systems with CTIs. We want to combine the strengths of CRM and telephony systems by presenting customer information in one screen in one click. Easy, time-saving and cost-effective.

Loyally offers this CTI between Zendesk and Broadsoft as a premium app, using the possibilities of Zendesk for a richer, more efficient and more powerful integration.

This means you will be able to use all the known features you want like:

  • Ticket creation and appending

  • Zendesk contact search for all calls

  • Broadsoft contact search for all agents and queues

  • Click to dial

  • On-screen caller info

  • Call and ticket Transfers

  • Conference calls

  • Recording calls

  • Single sign-on

  • And more!

Experience the power of the pemium app today and get started with a free trial.

App 詳情

價格 (美元)
Free 14-day trial, then $15.00 per agent, per month

直接安裝於您帳戶的 App


已安裝此 app?

我們非常重視意見反饋。 成為第一位撰寫評論的人。

將您的 App 發佈至 Marketplace

了解如何讓您的 App 在數位市集上架