Do you support your customers via messengers where people expect an immediate reply? Do your agents multitask and work with many tickets at once? Do they waste time clicking through ticket tabs to find updates? Don't want to have e-mail notifications, but want to see when a ticket is updated?
With Notifier, your agents will receive in-browser and web push notifications whenever there are new comments. It's easy to install and doesn't require configurations or external apps.
Try it! First two weeks are free
Find out more details on our website
Please get in touch with us at support@ontecapps.com for any inquiries.
You can report bugs and request new features in our Help Center