Provide high quality & consistent chat service with the Customer Service Guide for Zendesk Chat!
The decision tree will improve your one-touch resolution & reduce your handling time.
Using the Customer Service Guide for Zendesk Chat is a piece of cake - here's how it works:
+ Create decision trees for your most common requests.
+ When a chat opens, the Customer Service Guide for Zendesk Chat will automatically open.
+ You can search for your current case, and click through the decision tree.
+ Now your chat service will always be the same high quality & consistency, no matter who chats.
We have developed the WordPress/WooCommerce Customer Service Guide for Zendesk Chat for our own chat service. It helps us reduce complexity & keep our service at a consistently high level. Now, no matter who chats, we can provide the same quality in service.
We hope this app can help you improve your chat service as well! If you need a new feature or an adjustment, just shoot us an email at firstname.lastname@example.org so we can discuss implementation.
This app is also available for Zendesk Support