Zendesk for employee service

Faster resolutions leads to happier employees with Zendesk AI

Only Zendesk keeps humans at the forefront, ensuring employees feel seen, heard, and leave happy after every interaction. Our AI-powered employee service solution makes it simple for employees to get the help they need—and for your company to stay efficient at scale.

Benefits

Set up fast, resolve even faster

Power employee self-service

Give employees personalized help instantly across every channel. Our AI agents handle common employee requests automatically, suggesting solutions from your help center while your team focuses on complex issues.

Empower your teams

Scale smarter, spend wiser

Secure all employee data

What Customers Say

The ripple effect of great service

43%

自 2020 年以來自助服務增加幅度

83%

員工正面感受

「我們不斷努力改善同事們在需要協助時的體驗，而 Zendesk 在這方面扮演了重要角色。」

Adam Bruce

Tesco 服務台、客服協助與自動化產品主管

閱讀客戶案例

Our award-winning service solution

Recognized by industry leaders

Top rate service across every department

Help your teams work smarter, not harder. Our easy to use, easy to set up platform simplifies workflows with the help of AI-powered automation, so specialists can focus on what matters most—your people.

View demo Explore pricing plans

The #1 service solution

Powering 100,000+ of the best customer and employee experiences

View demo Explore pricing plans