CX Trends 2021 – Australia and New Zealand

on demand

關於

Capitalise on the CX trends for 2021

Every year the Zendesk Customer Experience Trends Report combines data from over 90,000 businesses across 175 countries with insights from customers, agents and customer experience leaders to identify the top five trends for the year.

As we kick off 2021, join us at this must-attend virtual event as we deep dive into the key trends for Australia & New Zealand.

Agenda-at-a-Glance

  • The Global Trends in Customer Experience
  • The State of CX in APAC in 2021
  • How to take advantage of the CX Trends with Zendesk
  • CX Panel: An Australia & New Zealand Perspective

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Speakers

Taryn Williams

Founder & CEO of theright.fit and WINK Models

Adam Jacobs

Co-Founder, The Iconic and Co-founder of Hatch

Taryn Hamilton

Chief Executive - Consumer & Business, Vocus NZ

Sarah Reed

Sr. Director, Global Events Marketing at Zendesk

Steve Bray

Regional Vice President, ANZ at Zendesk

Malcolm Koh

Customer Experience Strategist at Zendesk

Sophie Devlin

Senior Manager, Customer Success at Zendesk

Thank you for registering! Check your inbox for an email with your unique webinar confirmation link. We are excited for you to join.