Zendesk 新內容:2016 年 11 月

On-Demand

About

As you might have noticed, we look pretty different. That’s because Zendesk is now a big, happy family of products, including two new additions—Explore and Connect. On top of that, we’ve made improvements to Support, Help Center, Chat, and Talk.
Join Adrian McDermott alongside Anthony Okumura and Toby Roger from our product marketing team for a preview of our new products and an in-depth walk-through of all product updates since last quarter. In this 60-minute webinar, you’ll be the first to tour the new product family.
Here’s a closer look at what you’ll learn:
● How the Zendesk family of products all work together
● What’s new in Support, Help Center, Chat, and Talk
● How you can use Explore to analyze data from Zendesk products (and more)
● How to use Connect to proactively engage customers and send targeted campaigns
Broadcast in English with transcriptions available in Spanish and Portuguese.Looking for French, German, Italian, Spanish (ES), or Dutch transcriptions? Click Here

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Speaker

Adrian McDermott

Adrian McDermott 自從 2010 年以來一直在領導 Zendesk 的產品管理和研發團隊。Adrian 是一個生活在舊金山的英國約克夏人。