What do modern retail customers expect from customer service?

Available On-Demand

關於

The marketplace reality of scaling a business is now less about what you’re selling and more about how well you understand your customer’s experiences and needs. Research shows that 87% of customers think brands need to put more effort into providing a seamless customer experience.

Join us for a fireside chat with Fossil’s VP of Global Customer Care & Retail Operations and Zendesk’s Chief Operations Officer as they discuss the customer-centric mindset of a modern retailer.

In this webinar, we will cover:

● How Fossil thinks about customer experience
● What values are important to consider as a retailer and why
● The best approach to modernizing your customer experience

Watch now!

Complete the form below to view your webinar:

請輸入您的姓氏
請輸入您的名字
請輸入有效的電郵地址
請輸入有效的電話號碼
請輸入您的公司名稱
請輸入您的職稱
請選取員工數
請選取您的國家
另外請傳送關於 Zendesk 產品和服務的不定期電郵給我。(您可隨時取消訂閱。)
請選擇一個選項

感謝您的註冊!請檢查您的收件匣,尋找帶有網路研討會連結的電郵。

抱歉,出錯了!

請重新載入頁面再試一次,或者您可以直接傳送電郵給我們:support@zendesk.com

我們正在傳送您的請求……請稍候。

Speakers

Bernie Gessner,

Bernie Gessner, Fossil's VP of Global Customer Care & Retail Operations

Tom Keiser,

Tom Keiser, Zendesk's Chief Operations Officer

感謝您的註冊!請檢查您的收件匣,尋找帶有網路研討會連結的電郵。