Customer Experience Guide

Gartner 針對 CRM 客戶互動中心的 2019 Magic Quadrant

<5 分鐘

Team up on self-service with Team Publishing

<5 分鐘

Rethinking phone support with Zendesk Talk

How Harry’s built a world-class customer support team with Stella Connect and Zendesk

Help more customers in less time – Americas

What’s New at Zendesk: September 2018 – Americas

<5 分鐘


<5 分鐘

Customer service trends: faster, cheaper, and more human

Understand and act on your ticket data with Insights reporting

Debunking the myths of omnichannel customer experience

How to get started with Omnichannel Customer Engagement

Tapping into the powerful combination of Support and Chat, featuring MeUndies

How 360 Payments uses collaboration tools to provide seamless customer support

Optimizing your support operations as you scale with Zendesk

How Discord scaled to support 46m monthly active users

Expert Roundtable: How AI Creates Better, Proactive Customer Experiences

Expert Series: Extending the Zendesk data model with Custom Objects

(Measure up!) Benchmarks for customer support organizations – Americas

(Measure up!) Benchmarks for customer support organizations – Europe

Expert Series: 5 Tips to Grow Sales using Zendesk Chat

How Squarespace surpasses customer expectations with 24/7 self-service support

Zendesk’s customer service guide for startups

How Zendesk helps IT teams with the employee experience – APAC

1 2 3 4 5 6 7 8 9