集合
5 - 10 分鐘

5 things that stand out in a customer service resume

Chat
<5 分鐘

Using AI for better self-service

Quantifying the business impact of customer service in Australia

Quantifying the business impact of customer service in Singapore

客戶體驗
10 分鐘以上

How Bark disrupted pet retail with a great customer experience…for dogs

客戶體驗
10 分鐘以上

How Brooklinen woke up the bedding industry by going direct-to-consumer

客戶體驗
10 分鐘以上

How Eaze is changing the customer experience for a newly legal product: cannabis

Why omnichannel support is no fairytale

客戶服務管理
10 分鐘以上

Customer feedback: how to hear the voice of the customer

分析
<5 分鐘

The 3 types of customer service metrics that matter

客戶服務策略
5 - 10 分鐘

Proactive support: The right way to engage

集合
<5 分鐘

全通路支援操作指南

集合
5 - 10 分鐘

Agility and the total cost of the customer experience

Customer service glossary

Your customer base is expanding—is your self-service scaling with it?

客戶體驗
10 分鐘以上

How Sephora created a futuristic, omnichannel customer experience

Chat
<5 分鐘

How live chat helps businesses and consumers

集合
<5 分鐘

Zendesk 基準:快速增長的數位原住民如何創新與擴容

集合
<5 分鐘

Zendesk 基準:知名企業如何運用數位轉型取得成功

Zendesk Guide 入門:策略與最佳實務

全通路支援
10 分鐘以上

Key benefits of integrated phone support

How to structure your customer support organization

實作世界一流的客戶服務解決方案

客戶體驗
<5 分鐘

在零售的新時代,重新思考客戶服務技能

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