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Ticket Request System

An Update to Your Ticket Request System Might Just be the Ticket

The best things are beautifully simple. The clear blue sky, a single rose, the first snowflake, your ticket request system....no wait, what? The words ticket request system, for most, conjure fear, anger, frustration. Today's customer management systems and software help manage customer issues before they start.

Come see how Zendesk Support can apply the words, ticket request system – it might just be the right ticket to customer success.

Simplify

儘管與客戶的關係可能會很複雜,但是用於管理關係所使用的工具卻不該複雜。Zendesk Support 能直覺地體現,並以客戶支援代理為重。而且設定僅需幾天,而非幾個月,因此極大地減少了訓練代理所需的時間,使整個團隊的士氣更高。

盡享優勢

Zendesk Support 為客戶互動提供了深入見解,有助於更好地滿足客戶需求。這一點很重要,因為個人化服務對客戶的背景資訊提出了更高的要求。使用我們的客戶分析和機器學習功能,您可獲得更加深入的見解,預測客戶滿意度,衡量業績,並從您的整個資料中,發現可採取操作的見解。

更快的解決時間

Check out what a beautifully simple ticket request system can look like:
  • Access all relevant data from a single spot
  • A true multichannel ticket management system
  • Initiate process triggered by ticket changes or time-based conditions
  • Dynamic request forms quickly give agents the right context, so they’re prepared to offer personalized customer support

瞭解最適合您的 Zendesk 計劃。