Interactive dashboard software
Zendesk has taken the dashboard one step farther. We combine the capability to follow your customer through their entire journey AND link this information back to your service and support team. Not only can your business leaders dig in to analyze company performance, run reports, and share them with the entire enterprise. Your support teams can follow a customer's journey to help provide support faster and more effectively.
Powerful analysis to the people
Zendesk Explore provides analytics to measure and understand the entire customer experience. Prescriptive dashboards from Zendesk Explore showcase the analyses that matter most for team operations and customer experience. The easy-to-use interface and interactive drill-ins surface valuable insights that our own customers ask for most.
And they said there's no I in the word team
客戶會因多種不同原因聯絡您 —— 比如正在研究您的網站、測試您的產品，或者遇到了困難。Zendesk Explore 有助於您匯集該過程中每一步 —— 以及從每個 Zendesk 產品 —— 所得的資料，以便於您加深瞭解，改善其體驗。
Zendesk Explore 使任何人都能建立自訂量化分析、報告和儀表板，甚至可執行資料連接，而無需 SQL。只要指向它並按一下，資料即可轉化為有意義的分析，並以視覺效果呈現。
Zendesk Explore lets you easily share analyses and dashboards with your entire organization, partners, or customers, so everyone can work together to improve the customer experience. You can also get reports delivered right to your inbox, or even alerts in your Slack channel (if you’re into that sort of thing).