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Website Feedback Widget

Website feedback widget

User feedback. It's crucial. It's free. So why is your customer so stingy with it?
Non-disruptive website feedback widgets
You know why. Because none of us have the time or energy anymore. We all do it...close that annoying little pop-up window that's asking for our feedback...and none of us look back.

So how do we get real feedback? Integration baby. By using feedback and support widgets embedded right into your app or website. These discrete little widgets collect, improve, and disseminate customer information with a simple click—without ever disrupting the user.

Here's where the magic happens

Zendesk Embeddables allow businesses to put help right at their customers’ fingertips. With Embeddables, companies can gather feedback, reach out and offer support, provide information, or start a conversation. And because it’s so seamlessly integrated into the mobile app or web page, the experience feels magical.

The mobile SDK and the Web Widget are powerful tools, but some developers still want to go further. That’s why Zendesk provides a REST API for more freedom and advanced customization. Our API has over 400 endpoints, allowing you to build—from scratch—the native support experience you want in any device, product, or application.

內嵌支援,如您所願

您可自己決定如何運用 Web Widget 在網站上提供支援,包括提供知識庫搜尋、聯絡表單或 Zendesk Chat 的任意組合。

智慧的答案建議,有助於節省時間

Web Widget 可提供相關知識庫文章,這樣在需要幫助的時候,您的客戶就不用到處尋找,或者離開您的網站以獲得幫助了。

順暢的支援體驗

Web Widget 已經過最佳化,提供簡潔的使用者體驗,無論客戶使用的是桌上型電腦還是行動裝置。此外,它還根據客戶的瀏覽器設定值,已本土化為客戶的語言。

Immerse yourself. Take Zendesk for a free spin.