Zendesk Embeddables makes customer service magical. Professional forms like MailChimp surveys, payment forms, data entry, contact forms, and Jotform forms become intuitive within your website and app. No more downloading forms just to fill them out. Automatically input information fields so your customer doesn't have to. Submission happens with just a click. Embeddables creates a seamless and magic experience.
Zendesk Embeddables are a combination of the Web Widget and Mobile SDKs for both Android and iOS. They allow developers to embed Zendesk functionality—Help Center, Chat, or Tickets—natively into any app, website, or a standalone device. This helps maintain brand consistency, increases the efficiency of support interactions, and keeps friction to a minimum for customers.
在合適的時候運用 app 內工具
- Manage custom forms based on processes or teams
- Allow a custom form for requests you have not anticipated
- Test each form and determine if you are forcing a user to fill out information not needed simply to collect more information