Zendesk has long been committed to delivering trustworthy products to our customers and their users. We believe that trust is at the core of all our interactions with our customers.
Customer analytics helps businesses deeply understand their audience to make smarter business decisions and improve CX.
Over 50 percent of customers will switch to a competitor after a single unsatisfactory customer experience. Here's a list of 35 more customer experience statistics to share with your team.
Companies are continually looking for ways to elevate their customer experience. Learn why customer sentiment analysis could be the key.