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What’s New at Zendesk: September 2018 – Americas

Published November 10, 2018
Last modified November 10, 2018

This quarter’s What’s New webinar is all about the agent. Join the Zendesk Product Marketing team - and a special guest from our Guide Product Leadership - to learn how our new features will allow agents to deliver faster, more seamless support.

In this webinar, we’ll show you how to:

  • Customize with Contextual Workspaces so agents have the right tools for each ticket
  • Supercharge agent efficiency and reduce workload with the Answer Bot SDK and Rapid Resolve
  • Optimize your Zendesk with Closed Preview Apps and Custom Resources
  • And… Chatbots. ‘Nuff said.

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